Pull-Up Sample Case
General Questions” – “Technology & Operation” – “Service & Ordering”
What is a pull-up sample case?
The Pull-Up Sample Case is an innovative sample case with a patented pull-out mechanism.
Within seconds, it transforms into a mobile display shelf—perfect for presentations in the field, at trade shows, or at customers’ premises.
Who was the Pull-Up Sample Case developed for?
It was specifically developed for sales representatives, field sales employees, brand manufacturers, and agencies who want to present their collections (e.g., eyewear, jewelry, fashion, medical instruments, or technical products) professionally and quickly.
How does pull-up technology work?
The Pull-Up Technology allows you to extend the case upward in a single movement.
Inside, a structured folding display unfolds, making all samples and products immediately visible, organized, and within easy reach.
What advantages does the Pull-Up Samplecase have over conventional suitcases?
* Set up in seconds—no table or additional display furniture needed
* Organization and clarity thanks to the integrated shelving system
* Safe transport thanks to the sturdy construction
* Make a strong impression on customers—professional, fast, efficient
How do I use the Pull Up suitcase correctly?
The Pull-Up Sample Case was specially developed to make your product presentation mobile, efficient, and professional. With just two simple steps—pull the lid upward and open the front flap—you immediately have full access to all compartments and the integrated folding shelf.
This allows you to present your products clearly, quickly, and convincingly, save time with customers, and increase your sales opportunities.
Can I customize the sample case?
Yes, you can customize your sample case to suit your needs—from the interior layout (e.g., trays, inserts, compartments) to the color, branding, or exterior material. Feel free to contact us at: info@pullupcase.com
How does the opening mechanism work?
First, you can open the front, then simply pull the lid of the sample case upward with both hands. You now have full access to the inserted trays and samples. The technology is based on the proven pull-up mechanism.
Does it have a carrying handle or a telescopic handle?
The sample case features a carrying handle and, depending on the model, a trolley handle and wheels. So you can carry or pull it as needed.
Can I replace the interior later?
Yes, the interior is modular. You can replace or reorder trays or inserts at any time.
What is special about the Pull-Up sample case?
The pull-up mechanism transforms the case into a compact, multi-level shelving system in no time—ideal for sales meetings, trade shows, or product presentations.
Can I choose the interior and trays myself?
Yes! In the configurator, you can choose trays, inlays, and inserts to suit your products—up to 400 pairs of glasses fit inside.
How many pairs of glasses can I fit?
Depending on the model, capacity ranges from a shoulder bag or 25 L (Avantgarde 25 L) for up to 90 eyeglass frames to 400 eyeglasses (Avantgarde 92 L-B).
Which trays are specifically available for glasses?
You use trays in 3 cm/4 cm/5 cm heights with inserts for 2×4, 2×5, and 2×6 settings—flexible for any presentation.
Can the suitcase be rolled and is it suitable for air travel?
The Avantgarde series is lightweight and equipped with wheels and a trolley handle, making it ideal for off-site appointments and air travel. The Classic series is equipped with four wheels and is ideal for showrooms or trade fairs. It provides a clean, quick, and well-organized presentation.
What is the Mobile Optical Workshop?
The Mobile Optics Workshop is a specially designed Pull-Up Case (refraction case) that serves as your mobile presentation and service unit—ideal for home visits or appointments off-site.
With just a few simple steps, you can transform the case into a fully equipped workshop, including visual acuity testing and eyewear selection—a mobile optician service right on site. Exactly like in a showroom
What equipment does the Mobile Optics Workshop include?
It features an integrated testing unit for determining visual acuity and ample storage space for eyeglass frames. The pull-out compartment with folding display transforms the case into a compact showroom in seconds—perfect for home visits, events, or service calls.
What suitcase sizes are available?
The Mobile Optical Workshop is available in two sizes:
43L for approximately 96 eyeglass frames (8 trays with 2×6 slots each);
61L, with space for approximately 168 frames (14 trays).
Both variants are part of the AVANTGARDE- or CLASSIC series.
Who is the mobile optics workshop particularly suitable for?
Ideal for opticians who want to offer their customers personalized on-site service – e.g., home visits, nursing homes, companies, or eyewear parties. Perfect for seniors, families, or working professionals who appreciate stress-free consultations and trying on glasses in familiar surroundings.
What are the benefits of the mobile service?
Time savings & flexibility: No need to travel to the store.
Customer proximity & trust: Consultation in a relaxed setting.
Additional sales: Stress-free selection encourages impulse purchases and recommendations.
Modern & mobile: Demonstrate professionalism anywhere – your showroom-to-go.
Summary
The Mobile Optical Workshop is more than just a case – it is a fully equipped mobile workstation for opticians. With a built-in vision testing area, flexible folding display rack, and space for all kinds of eyeglass frames, it provides service right on site – mobile, customer-friendly, and designed to boost sales.
Choose between the 43L or 61L model and start offering mobile consultations with style and efficiency.
What is the individual suitcase?
A pull-up case that you design completely to your specifications with custom-made inlays, trays, and inserts – e.g. suitable for watches, cosmetics, medical equipment, or technology.
You choose the tray height (5.5 cm or 10.5 cm), grid foam or firm foam – for example, manufactured using waterjet cutting.
Can changing content be integrated flexibly?
Yes—modularity is key: inserts vary depending on the product, while grid foam protects and adapts individually.
Which watches fit in the case?
Up to 120 watches with pin buckles or 70 with folding clasps can be accommodated—professional presentation included.
The 3 cm, 4 cm, and 5 cm-high trays are custom-made for watches, providing optimal protection and good visibility.
Do you ship internationally?
Yes, we ship internationally. Orders are dispatched from our fulfillment warehouses in Germany.
Please note: Depending on the destination country, additional fees such as customs duties, import VAT, or other charges may apply. These are the recipient’s responsibility and depend on the country’s applicable import regulations.
How much are the shipping costs?
Shipping costs depend on your country. For the countries listed, they correspond to the standard rates for a package of this size. Simply tell us your country and postal code, and we’ll tell you exactly how much shipping costs.
Which shipping service do you use?
We ship to all countries we serve—depending on the destination, we use DPD, GLS, FedEx, or UPS. We always select the most affordable shipping method for you.
What if I need to change my order?
As a rule, you cannot change the order details. However, you can email us at info@pullupcase.com with your order number and specify the changes you would like to make.
Can I change my delivery address?
You can change your delivery address within 24 hours before shipping begins. To do so, send us an email at info@pullupcase.com with your order number and the new delivery address. We will contact you to confirm the change.
When will I receive my order?
The shipping confirmation contains your personal tracking number. You can use this code to track the status of your order on the shipping provider’s website.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, PayPal Express, Google Pay, and Apple Pay. Note: For credit card payments, your account will be charged immediately after placing the order.
My suitcase arrived damaged. What can I do?
The repair time depends on the type of damage. Contact our support team, and we’ll find a solution. Email: info@pullupcase.com
My suitcase is damaged. Where can I send it for repair?
The repair time depends on the type of damage. Contact our support team, and we’ll find a solution. Email: info@pullupcase.com
When can I expect a refund?
Once your refund has been approved by our support team, it will be processed within 10 days. It usually takes 1–2 days for the money to reach your account. Your bank may need a little longer to complete the transfer. You’ll receive an email once we’ve processed your return and issued the refund using the same payment method you used for your purchase.
How can I return my order?
If you would like to return your order, please send an email with your order number to info@pullupcase.com. We will review the matter and find a solution.
Is there a warranty, and how long does it last?
All Pull-Up Cases come with a one-year manufacturer's warranty. Damage caused by improper use is excluded. We offer a repair service in Germany.
Can I get a personal consultation or demonstration?
Yes! We would be happy to advise you personally. We offer online video demos as well as in-person demonstrations at trade shows and in our showrooms. Simply schedule an appointment via info@pullupcase.com.
How do I clean and care for my Pull-Up Case?
You can clean the outer material with a slightly damp cloth. The trays can be removed and carefully vacuumed or wiped with a soft cloth.
Which industries use pull-up sample cases?
In addition to eyewear, pull-up cases are successfully used in the fields of jewelry, watches, fashion, cosmetics, dental technology, medical technology, and technical field service solutions.
Can I have a company logo or branding applied?
Yes, we offer branding options (e.g., logo printing or embossing) starting from small quantities. Contact us directly about this.